Terms and Conditions

Legal notices



Limited Liability Company with share capital of EUR 412,832,676,
whose registered office is located at 20-22 rue Le Peletier in Paris (75009), 
registered at the PARIS Trade and Companies Register under number 552 111 809.
Publication Director: Thomas BAUR Executive Director, Marketing, Brand and Communication 
Editorial animation: Soufiane ZBAIR, Brand and Communication Department
Graphic design, integration and development: Agence EPOKA
Telephone: +33 (0)1 71 32 90 00


SAS au capital de 10 069 020 €
RCS Lille Métropole 424 761 419 00045v
Code APE 2620Z
N° TVA : FR 22 424 761 419
Siège social : 2 rue Kellermann – 59100 Roubaix – France



The Keolis Company has decided to publish, animate and make available the website www.pulse-mag.com (hereinafter the “Website”), whose main objective is to communicate information about the Keolis Group, its activities and news.

The purpose of these General Terms and Conditions of Use (hereinafter the “Terms”) is to determine the conditions under which the users are authorised to connect to the Website. Any access to the Website automatically entails the application of the Terms, the user is deemed to have read and accepted the Terms without reserve when he visits the Website.

The applicable Terms are those in effect on the date of each user’s connection to the Website. It is specified that the Keolis Company remains free, at any time, to enhance, modify, correct or delete all or part of the Terms. These amendments shall be deemed to have been brought to the attention of the users simply by putting them online. Consequently, they are deemed to be accepted without reserve by any user accessing the Website after their posting online. Therefore, the user is invited to refer to them upon each visit in order to read the latest version available on the Website. 


Anyone can access the Website.

The Keolis Company reserves the right to modify, suspend, restrict or interrupt the access to all or part of the Website, including the access to its content and functionalities, or the availability of the Website, without prior notice.



The Website and all its constituting elements (including texts, presentations, videos, photographs, downloadable documents, trademarks and logos…) and related software are protected by Intellectual Property Rights and neighbouring rights reserved exclusively to the owners of these rights.

Except in the cases permitted by the Keolis Company, and with the exception, in particular, of reproductions without modifications or alterations made for the purposes of personal and private copies in accordance with Article L. 122-5, 2° of the Intellectual Property French Code, any use, exploitation, reproduction, representation, dissemination, edition or publication, in whole or in part, of the Website and/or its constituting elements, in any form/format whatsoever, on any support whatsoever and for any purpose whatsoever (commercial, advertising…) is strictly prohibited and sanctioned by law.


The obligations mentioned in the paragraph above do not apply to journalists and newspaper publishers solely in respect of copyright relating to the content presented in the “Press Releases” and “Media Library” tabs. The Keolis Company makes available to them iconographic documents and press kits that they may use, reproduce, represent, disseminate, edit and publish to illustrate their articles and press works, provided that the name of the author, if available, and the source are clearly indicated. 


Under the “Contact” tab, users shall communicate the necessary data to take into account and process their request. The user undertakes to communicate accurate information.

In accordance with the French Data Protection Act no.78-17 of 6 January 1978, as amended by the Act of 6 August 2004, users are entitled to access and modify information concerning them. The user may also, for legitimate reasons, challenge the processing of this data. Users may exercise their rights by writing to Keolis GENERIQUE.COMMUNICATION@keolis.com.

In no event shall the data collected on the Website be transmitted, transferred or sold to third parties, including our partners, without the prior express consent of the user.



  • Definition

Cookies are text files deposited on the users’ terminal (computer and/or mobile device…) whenever they visit the Website. They are stored by their browser. Cookies contain information about the users’ use of the Website but do not identify them personally. The browser returns these cookies to the Website when the user revisits the Website, so that the browser can recognise the computer and/or mobile device of the user, and, for example, personalise and facilitate his/her navigation on the Website. Cookies can only be read and/or modified by their issuer. 

  • Cookies used by the Keolis Company

When the user connects to the Website, the Keolis Company may, subject to the choice of the user, install various cookies on the user’s terminal so that it is able to recognise the user’s browser for the duration of the validity of the cookie concerned.    

The Keolis Company issues cookies to:

–    enable and facilitate user navigation;
–    measure the audience on the Website.

By continuing their navigation on the Website, users agree to the use of these cookies.

–    Configuration of cookies stored on a terminal 

Any configuration that the user may undertake is likely to modify user’s Internet browsing and conditions of access to certain services requiring the use of cookies. The user, at any time, may choose to express and modify his/her wishes with regard to cookies, by the means described below.

It is possible to configure the browser software in such a way that the cookies are saved on the terminal or, on the contrary, rejected either systematically or according to their issuer. The user may also configure his/her browser software in such a way that the acceptance or refusal of cookies is proposed from time to time, before a cookie is likely to be saved on his/her terminal. If the user refuses to save a cookie on his/her terminal, or deletes those that are saved there, the user may not benefit from a certain number of functionalities that are nevertheless necessary to browse the Website.

The configuration of cookies is different depending on the internet browser. In order to know how to configure the cookies in their browser, users must go to the “help” menu of their browser to find out how to modify their wishes with regard to cookies. If they have accepted to save cookies on their terminal, they will be stored temporarily in a dedicated space on their terminal.

For Google Analytics, in order to disable cookies related to the use of this tool, it is necessary to log in to the following link provided by Google: http://tools.google.com/dlpage/gaoptout?hl=fr.


The establishment of a hyperlink to the Website requires express prior authorisation from the Keolis Company. Any request for the establishment of a hyperlink to the Website shall be addressed via the contact form, under the “Contact” tab. 

The Website allows users to be redirected to other internet websites and third party services via a hyperlink from the Website, including via buttons (twitter, YouTube…). Users may view, for example, Tweets published on the @GroupeKeolis account on Twitter.

The user acknowledges that the Keolis Company is independent from these internet websites and services provided by third parties. Any use of these services shall be subject to the conditions of use and/or sale specific to each third party offering these services. The Keolis Company cannot be held liable for any accessible content, offer, information consulted or operations carried out via services offered by third parties. Similarly, the Keolis Company does not guarantee compliance with the applicable regulations by the publishers and hosts of these services for which they alone are liable.


Despite all the care taken in creating and updating the Website, any errors, inaccuracies or omissions may still occur. In addition, the Keolis Company shall use its best efforts to ensure the accessibility of the Website, however, connection problems or interruptions when connecting to the Website may occur. Indeed, this accessibility may be suspended, in particular, for maintenance reasons and/or Internet network quality. The Keolis Company does not offer any guarantee regarding interruption risks or malfunctions related to the connection, network congestion and/or computer systems, unauthorised third party intrusions and contamination of any viruses circulating on the said networks and/or computer systems. Users use the Website at their own risk. The Keolis Company declines all responsibility for any direct or indirect damage that may result from such use.

In the event that the liability of the Keolis Company would be engaged due to a breach of its obligations under these Terms, the injured Party may claim full compensation for damages, provided that the Keolis Company shall not held liable for consequential damages, the Parties shall refer to the provisions of Article 1231-4 of the French Civil Code as regards to their qualification. In any case, the liability of the Keolis Company cannot be limited and/or excluded in case of personal injury, gross negligence or fraudulent misconduct.


These Terms are subject to French law.

These Terms are established in French, notwithstanding any translation which may be made therein. In any case, the French version of these Terms shall prevail over any other version in a foreign language.

In the event of any dispute arising out of the validity, interpretation, execution of these Terms, the Keolis Company and the user agree to meet to try and find an amicable solution to their dispute within a period of sixty (60) calendar days.

In the event of failure to reach an amicable solution at the end of this period, any dispute concerning the interpretation, validity, and/or execution of these Terms shall be submitted to the competent courts of Paris, including in the case of multiple defendants or introduction of a third party, for proceedings aiming to obtain urgency or protective measures, in summary proceedings or on application. 

The company Keolis S.A. (“Keolis S.A.”, “We”, “our”, “us”) makes every effort to protect your personal data, in compliance with applicable European and French legislation. This privacy policy (the “Privacy Policy”) aims to inform you as to the purposes and conditions in which we process personal data that we may collect through our various channels, and in particular: the Keolis S.A. website [https://www.keolis.com], our social media accounts or any event that we may organise. Our Cookie Policy, which can be consulted at www.keolis.com, comes in addition to this Privacy Policy and provides information on the purposes and conditions of use of cookies or web browsing data that Keolis may deploy. We invite you to take a moment to read this Privacy Policy so as to have all the information you need to understand how your personal data is used and so as to allow you to freely and fully exercise the rights granted to you by law and by this Privacy Policy.


The entity responsible for processing your personal data is the company Keolis S.A. 

Terms & Conditions of Use  
The Privacy Policy is an integral part of the Terms and Conditions of Use of our website and should be read in conjunction with them (these can be consulted by following this link: https:// www.pulse-mag.com/en/legal-notices.

Applicable law and competent administrative authority
The Privacy Policy is governed by the General Data Protection Regulation n°2016/679 (“GDPR”) and by the French Data Protection Act no.78-17 of 6 January 1978 subsequently amended, under the regulatory supervision of the French data protection authority CNIL (Commission Nationale de l’Informatique et des Libertés – www.cnil.fr).

Links to third-party site

Our website may contain or use links to websites, mobile apps, products or services operated by third parties (in particular sites of advertisers, partners of Keolis S.A. or social media sites). We remind you that the Privacy Policy does not apply to these third parties over which Keolis S.A. has no control and for which we cannot be held liable.

We recommend that you consult the privacy policies, procedures and practices of these third parties.


The Privacy Policy applies to the personal data that we may collect from you or about you (see below) from the following sources:

  • Your browsing history on the Keolis S.A. website (in particular when using a functionality, completing a registration form or survey, consulting resources available on the website);
  • The exchange of e-mails, text messages or any other electronic messages between Keolis S.A. and you.


We collect and use your personal data for the main purposes described below:

  • To understand your needs and expectations, in particular to improve the way you use our website and its functionalities;
  • To answer your questions and deal with your requests;
  • To comply with the law, regulations and legal requirements and instructions.


Keolis S.A may disclose your personal data:

Within the Keolis Group
If you have given your consent, we may share your personal data with certain entities with the Keolis Group, or partners; in order to maintain continuity of our services or of our relations with our customers, sales prospects or website users;

With third-party providers
We may transfer your personal data to trusted third parties located within the European Union, notably in order to keep our website working correctly;

With business partners
We may share certain pseudonymous data which do not contain any items of direct identification, for the purposes described in Article 3 “Use of your personal data” above;

With third parties on legal grounds
If we were to be compelled to observe laws and regulations and legal requirements and instructions, or if permitted by law (i.e. to protect and uphold rights, a situation posing a threat to life, health or safety, etc.).

In all events, we always require that these recipients provide sufficient privacy and security guarantees and that they take the necessary physical, organisational and technical measures to protect and safeguard your personal data in accordance with current legislation.


Keolis S.A. safeguards your personal data by implementing the adequate physical, organisational and technical measures to prevent any unauthorised access, use, disclosure, modification or destruction, in accordance with current legislation.

These measures specifically include:  

  • Storing data on secure servers in the European Union;
  • Safeguarding your data in particular through pseudonymisation processes, the encryption of data transmitted and the implementation of means to guarantee the confidentiality, integrity and availability of your data;
  • Limiting access to your data on a “need to know” basis.

While Keolis S.A. takes every possible measure to protect your personal data, we cannot guarantee the security of the information transmitted to our website when your terminal or browser is affected by a security breach.


Pursuant to the GDPR and the French Data Protection Act, you are entitled to several rights, including:

Access, modification, updating and deletion of your personal data
You may ask to be granted access to your personal data which are held and processed by Keolis S.A.; you may consult them, obtain a printed or electronic copy of them and ask for them to be corrected, updated or deleted.

You may at any time ask that some of your data be no longer processed.

You may request to have your processed data sent to you in an open and machine-readable format, whether it be for your personal use or to transfer them to another controller.

Restriction of processing
In certain cases, you may request that the processing of your personal data be restricted.

Claims to a Supervisory Authority
Without prejudice to any other legal remedy, you are entitled to lodge a complaint with the supervisory authority of the European Union country in which you reside, work or in which you deem that your rights might have been infringed upon.


You may exercise all of these rights by sending a written request together with a copy of proof of identity to the contacts set out in Article 9 “How to contact us”. We will try to deal with your request at our earliest opportunity and in accordance with the conditions provided for by the applicable legislation. Notwithstanding, it may occur that due to our binding legal or contractual obligations, we are unable to grant your request.


We keep your personal data for only as long as is needed to fulfil the different purposes set out in Article 3 “Use of your personal data”, except when we are allowed or required by law to keep them for longer.
The table below gives a summary of the maximum storage periods applicable to or required of Keolis S.A. depending on the purposes for which your personal data may be processed. These maximum durations apply unless you ask for your data to be erased or no longer used before their expiry on grounds consistent with any legal obligation which Keolis S.A. may be required to observe.

Response to your requests Time required to deal with your request
Measurement of audience, personalisation of website and cookie management 13 months following the deposit of the cookie
identifiers 1 year following each new session
Management of data access and rectification requests 1 year following receipt of request
Management of objections to data processing 3 years following the date at which the right to object is acted upon


Keolis S.A. reserves the right to make changes to the Privacy Policy.
We invite you to regularly consult this page to learn of any changes and stay up to date on the measures we take to protect your personal data.


To exercise your rights or for any queries relating to the Privacy Policy, please contact our Data Protection officer at dpo@keolis.com or by post at:

Keolis SA

Data Protection Officer

20 rue le Peletier,

75009 Paris, France.

This Privacy Policy was last updated on 23/08/2018