Efficient crisis management
Safety is enhanced by onboard video surveillance and the use of drones. In the event of a crisis, remotely located security experts with VR headsets can get a 360° view of the scene. It also facilitates communication and cooperation with everyone involved, such as network operators, local authorities and emergency services. This gives them a level of situational awareness almost as if they were physically on the ground.
An enhanced customer experience
5G technology improves onboard connectivity and facilitates in-vehicle infotainment. With 5G, passengers can download a whole season of their favourite boxset to their phone in just seconds, whether they’re at a station or on the move. 5G also makes it easier to operate a virtual service desk, with mobility advisors guiding passengers around the transport network. Support for people with reduced mobility is also enhanced, thanks to improved geotracking and navigation services. And 5G facilitates and speeds up ticket payment and inspection and network access, notably through high responsiveness.
Excellence in maintenance
A maintenance operator and network expert can interact via 3D video using smartglasses and an on-screen annotation system. Remote-controlled construction equipment is starting to appear on network tracks, and cobotics — collaboration between humans and robots — is becoming more widespread. 5G is also reducing downtime. Thanks to real-time data transmission, a damaged or defective vehicle can be repaired as soon as it gets to the workshop.
Smart autonomous vehicles
Vehicle-to-everything (V2X) technology makes it possible for autonomous cars, buses, trams and trains to communicate with each other and also with local infrastructure like traffic lights and car parks — and even with pedestrians. And 5G’s ultra-low latency reduces the risk of accidents. The advent of connected ambulances also heralds a significant improvement in patient care. By receiving medical data from the vehicle in real time, the hospital emergency team can prepare more effectively for the patient’s arrival.